Outcomes
These processes will be intelligent, integrated, automated:
- Drive greater speed, accuracy and efficiency
- Eliminate manual tasks
- Apply complex rules and calculations
- Intelligently route tasks for approval
- Where applicable, automatically updating the system database.
Approach
The cross-functional nature of this project has required a collaboration between Human Resources, Finance and Student Financial Aid to design a solution using existing system functionality for issuing payment of the benefits. In addition, new Mosaic eForms functionality will be introduced to support the online intake process for these applications.
- The implementation of an online application process for the External Tuition Bursary for Dependants and Spouses was completed on August 31, 2020
What’s Next
- Digitization of the application process for External Tuition Assistance is currently underway
For more information, visit the Tuition Assistance & Bursary Benefit website.