Outcomes

These processes will be intelligent, integrated, automated:

• Drive greater speed, accuracy and efficiency
• Eliminate manual tasks
• Apply complex rules and calculations
• Intelligently route tasks for approval
• Where applicable, automatically updating the system database.

Approach

The cross-functional nature of this project has required a collaboration between Human Resources, Finance and Student Financial Aid to design a solution using existing system functionality for issuing payment of the benefits. In addition, new Mosaic eForms functionality will be introduced to support the online intake process for these applications.

• The implementation of an online application process for the External Tuition Bursary for Dependants and Spouses was completed on August 31, 2020

What’s Next

• Digitization of the application process for External Tuition Assistance is currently underway

For more information, visit the Tuition Assistance & Bursary Benefit website.

Questions about the External Tuition Bursary and Assistance Project? Contact Business Analyst Kerri Sedmihradsky.